My Moxxor

We just received an e-mail on our site, http://sherylloch.com actually that is this site, from someone inquiring about being allergic to fish oil and would they be able to use the Moxxor, that contains Greenlip Mussels, Sauvignon Blanc grape seed extract, and Hoki fish oil.

That gave us a challenge we thought may take a little time to get an answer.

Being totally used to having real time live support on our projects, we kind of cringe when we have to e-mail someone for support, although we have contacted Moxxor support by e-mail once before and had great service. Sheryl sent the e-mail with a compliance question, and with in the hour James, Chief Customer Care Officer, called personally on the phone. Yes, I know some people just do not grasp the efficiency and value of what web 2.0 offers just for communication. But that is ok, we got great service from the Moxor company.

Enough of my ramblings here is the answer.

Sheryl went to the site because she remembered that under the product tab there is a FAQ section. Yes, I am admitting that I had not read the FAQs in their entirety. Moxxor Frequently Ask Questions When we opened that up there it was with its own title “Can I take MOXXOR if I'm allergic to fish?” , much to our surprise when we clicked on the title there it was “There are no properties from fish that would cause an allergic reaction.” short and sweet.

I must say of all the companies that I have been involved with, the team that planned this company out went to extremes to make sure that details were covered. I’m not saying everything is perfect but the most fantastic part of the Moxxor Company is they are listening to us and actually making and tweaking the little site bugs for us.

Don’t even get me started on how great the product is, I may never shut up.

Brad West ~ onomoney